The workshops and presentations highlighted essential good practices and defined priorities - the fundamentals, the foundations on which to start.

For each workshop - you can access the summary of ideas and the PPTs produced by the leaders of each group.

The City of Charleroi provides access via its "C Possible" website:

• Developing shared ambitions - https://c-possible.be/2024/05/30/colloque-reinventer-les-services-publics-retour-des-ateliers/
• Doing better with less - https://c-possible.be/2024/05/30/colloque-reinventer-les-services-publics-retour-des-ateliers/
• Making life easier for beneficiaries - https://c-possible.be/2024/05/30/colloque-reinventer-les-services-publics-retour-des-ateliers/
• Changing mindsets - https://c-possible.be/2024/05/30/colloque-reinventer-les-services-publics-retour-des-ateliers-suite/
• Attracting new talent - https://c-possible.be/2024/05/30/colloque-reinventer-les-services-publics-retour-des-ateliers-suite/
• Retaining talent - https://c-possible.be/2024/05/30/colloque-reinventer-les-services-publics-retour-des-ateliers-suite/

To access the PPTs of the speakers and witnesses, and those used to present inspiring initiatives, follow this link 

• Reinventing public services 
• Creating and maintaining trust 
• Developing shared ambitions
• Doing better with less 
• Making life easier for beneficiaries
• Changing mindsets 
• Attracting new talent 
• Retaining talent 

If you would like to find out more about how you can improve your performance in these key areas, please contact us at info@nextmanagement.be.